Turning a complex service model into an execution-ready digital product.
The situation
A founder-led compliance services firm wanted to productize a delivery model that lived mostly in spreadsheets and senior consultants' heads. The ambition was clear; the scope was not.
What we did
Ran product discovery with delivery leads and clients to find the parts of the service that were repeatable and the parts that genuinely required judgment.
Built user journeys and a clickable prototype so stakeholders could react to something real instead of a document.
Translated the agreed direction into requirements, priorities, and a phased roadmap.
What the team was left with
A shared definition of the first release and, just as importantly, what was out of it.
A prototype and requirement set a development partner could estimate against.
A roadmap that sequenced revenue-relevant capability ahead of internal nice-to-haves.
This is a simulated engagement created to illustrate how Prati works. It does not represent a real client or real results.
